Pole Fitness and alternative way to workout

Studio Etiquette, Policies and Cancellations

In-Studio Etiquette

  • Only women 18 years of age or older allowed. Absolutely no exceptions.
  • Please DO NOT bring any guests to watch during your class, this includes children.
  • We do not allow spectators to preview our classes prior to signing up for a class.
  • We recommend pre-registration for all classes in advance. Drop-ins are at clients own risk.
  • We do not hold spaces without non-refundable payment in advance.
  • No unauthorized photography or videos.
  • New clients should arrive at least 10-15 mins prior to class to complete registration
  • No admittance to classes after 15 mins of the class has started
  • Please turn all phones to vibrate or silent mode while inside the studio
  • No food, candy or outside beverages allowed inside the studio with the exception of capped water bottles
  • Please wear appropriate fitness attire; absolutely no nudity
  • We are not responsible for an lost, stolen or damaged personal property
  • DO NOT wear body oils, lotions or jewelry to pole related classes
  • Bring clean-soled and dry tennis shoes for fitness classes
  • Do not use any equipment in the studio other than directed by your instructor
  • Do not attempt to instruct other clients/students for safety and liability reasons
  • Clients that appear to be intoxicated will not be allowed to participate and payment will be forfeited
  • Any clients being disrespectful to instructors, other clients or equipment will be asked, to leave and payment will be forfeited.

In-Studio Payments and Expirations for Classes, Workshops, etc

  • All payments are final, non-refundable and/or non-transferable
  • All unpaid balances are due in full upon arrival.
  • We accept cash, Visa, and MasterCard in the studio
  • We do not accept personal checks
  • All purchases have a limited expiration period, please see your receipt for specific details

In-Studio Attendance and Cancellation Policies

  • Cardio Classes (includes Nightclub Cardio, Zumba, etc) require a 24 hour cancellation notice. If no notice is given class payment/credit will still apply.
  • Pole Classes, Specialty Classes, etc. require 24 hour advance cancellation notice, if no notice is given class payment/credit will still apply.
  • Workshops, Pole Series and Special Events (does not include in-studio parties or home parties) require 48 hour advance cancellation notice, if no notice is given deposit and/or full payment will still be applied toward event. No exceptions
  • No admittance to classes after 15 mins of the class has started
  • If late, we reserve the right to give any pre-served spot to a drop-in or stand-by client